• ABOUT US

    • OUR PARTNERS
    • OUR CLIENTS

  • SERVICES

    • EXPERIENCE UNDERSTANDING
    • CX PLANNING
    • CX IMPLEMENTATION
    • CX SUCCESS MEASUREMENT

  • CX LEARNING

    • ARTICLES
    • BOOKS
    • RESOURCES
    • VIDEOS

  • BOOK ONLINE

  • CASE STUDIES

  • CONTACT

  • More...

    Use tab to navigate through the menu items.

    ARTICLES

    • All Posts
    Search
    How To Achieve ROI On Your Customer Journey Investments
    European Customer Consultancy
    • May 2
    • 6 min

    How To Achieve ROI On Your Customer Journey Investments

    30
    Combat Uncertainty With Agile CX Practices
    Olga Potaptseva
    • Apr 23, 2021
    • 4 min

    Combat Uncertainty With Agile CX Practices

    60
    We Don’t Want no Transformation: Small Steps To Positive CX
    Olga Potaptseva
    • Mar 11, 2021
    • 3 min

    We Don’t Want no Transformation: Small Steps To Positive CX

    60
    Middle East Focus: How CX Women Drive the Economy
    Olga Potaptseva
    • Mar 11, 2021
    • 2 min

    Middle East Focus: How CX Women Drive the Economy

    20
    Asking for feedback is not enough
    Olga Potaptseva
    • Oct 27, 2020
    • 2 min

    Asking for feedback is not enough

    20
    Global recognition and trust
    European Customer Consultancy
    • Jul 29, 2020
    • 1 min

    Global recognition and trust

    20
    The new paradigm to transform
    Olga Potaptseva
    • Jun 3, 2020
    • 2 min

    The new paradigm to transform

    30
    Agile CX Management
    Olga Potaptseva
    • May 11, 2020
    • 4 min

    Agile CX Management

    20
    What will the world be post COVID-19?
    Olga Potaptseva
    • Mar 30, 2020
    • 5 min

    What will the world be post COVID-19?

    10
    CX COVID HELPBOOK
    Olga Potaptseva
    • Mar 30, 2020
    • 5 min

    CX COVID HELPBOOK

    00
    Act now (whilst you can afford it)
    Olga Potaptseva
    • Mar 9, 2020
    • 3 min

    Act now (whilst you can afford it)

    10
    Acquisition strategies that work
    Olga Potaptseva
    • Jan 16, 2020
    • 2 min

    Acquisition strategies that work

    00
    Are you seeing the full picture?
    Olga Potaptseva
    • Jan 15, 2020
    • 3 min

    Are you seeing the full picture?

    20
    How to break a digital journey
    Olga Potaptseva
    • Jan 13, 2020
    • 2 min

    How to break a digital journey

    30

    CONTACT US 

    cx@eucustomerconsultancy.com

    • Whatsapp

    +44 7935 321928

    • LinkedIn

    Connect with Olga on Linkedin

    • LinkedIn

    Follow European Customer Consultancy on Linkedin

    Sign Up For Our Newsletter

    © 2022 European Customer Consultancy | All Rights Reserved