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BOOKINGS
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CX e-coffee with Olga

 In this 30-minute session, Olga will help you discover your next best action in CX.

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CX for non-CX professionals Udemy Course 

Learn how to generate sustainable business growth by being customer focused. The course is designed by Olga Potaptseva.

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Book Demo Session For CX Actions App

Learn more about the CX Actions App, a tool ECC created in collaboration with our partner Cemantica. Olga will lead you through your first demo of the app and demonstrate how it might benefit you.

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Join Journey Mapping Bootcamp with Cemantica

Join our end-to-end Bootcamp, where you will learn how to map a customer journey and make it actionable in your organization.

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The Customer Journey Management Lab

Learn more about CX Framework in the course designed by a world-renowned Customer Experience Specialist and our partner Ian Golding. 

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Book Olga For Keynote Presentation

Find out how your organization can become more customer-centric.